Privacy Policy
Last Updated: 2026
Costello Catering ("we," "us," "our," or "Company") operates costellocatering.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related pages, subdomains, and mobile applications (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use this Site. By accessing and using costellocatering.co.uk, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
- Personal Data: Name, email address, phone number, and other contact details you voluntarily provide through forms, sign-ups, or enquiries.
- Technical Data: IP address, browser type, operating system, device identifiers, and referring URLs.
- Cookies: Small data files stored on your device to track preferences and behaviour.
- Usage Data: Pages visited, time spent on Site, click patterns, affiliate links clicked, and casino referrals.
- Analytics Data: Information collected via third-party analytics tools to understand Site performance and user behaviour.
2. How We Use Information
We use collected information for the following purposes:
- Affiliate tracking and commission calculation from casino referrals.
- Website analytics and performance monitoring.
- Site improvement and user experience optimisation.
- Responding to enquiries and providing customer support.
- Compliance with legal and regulatory obligations.
- Fraud prevention and security.
- Marketing communications (where consent is obtained).
3. Cookie Policy
Types of Cookies:
- Essential Cookies: Necessary for Site functionality and security.
- Analytical Cookies: Used to understand user behaviour and Site performance.
- Affiliate Tracking Cookies: Used to track casino referrals and affiliate commissions.
- Marketing Cookies: Used for advertising and promotional purposes.
Opt-Out Options: You may disable cookies through your browser settings. However, disabling essential cookies may affect Site functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please refer to your browser's help documentation for instructions on how to manage cookies.
4. Third-Party Links
Our Site contains links to external websites, including casino platforms and other affiliate partners. We are not responsible for the privacy practices, content, or policies of these third-party sites. When you click on links to external websites, you leave our Site, and we encourage you to review the privacy policies of any external sites before providing personal information or engaging in transactions.
5. Your Rights
Under UK GDPR and the Data Protection Act 2018: You have the right to:
- Access your personal data and obtain a copy.
- Rectify inaccurate or incomplete personal data.
- Erase your personal data (right to be forgotten).
- Restrict processing of your data.
- Object to processing, including for marketing purposes.
- Data portability (receive data in a structured format).
- Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Typically:
- Personal data collected via enquiries is retained for up to 3 years.
- Analytics and usage data is retained for up to 2 years.
- Affiliate tracking data is retained for the duration of our business relationship plus 7 years for accounting purposes.
- Cookie data expires according to individual cookie settings.
Upon request, we will securely delete your personal data unless retention is required by applicable law.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: costellocatering.co.uk
If you are not satisfied with our response or believe we have violated your privacy rights, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.
Disclaimer: This Privacy Policy may be updated from time to time. We will notify you of any significant changes by posting the updated policy on our Site and updating the "Last Updated" date. Your continued use of the Site following such changes constitutes your acceptance of the updated Privacy Policy.